Frequently Asked Questions


 

Reservations & Cancellations

To reserve any order you will need to put a 50% nonrefundable deposit down. This will hold the rental items for your event date.
You will have to send in a signed copy of contract via e-sign, print and scan, or signature upon delivery.
If there is a canopy, you will have to sign temporary structure addendum. (sample evacuation plan will be provided.)
If you have to cancel for any reason you will for fit your deposit. Acceptations are made do to some circumstances.

 

Damage Waiver

A damage waiver fee of 7.5% will be charged to all rental items. This fee covers the customer of financial responsibility for rental items, which are accidentally broken due to normal wear and tear while in possession of the customer. Damage Waiver does NOT cover vandalism, theft, misuse or destruction of the rental items.

All broken or damaged rental items must be returned to SixS Event Rental on return due date. It does not cover lost or stolen rental items. Customers are responsible for the full replacement cost of lost or stolen rental items and lost rentals.

 

Delivery

Delivery charge is based on miles traveled and number of trucks. Scheduling of deliveries will be done the week before your event. You will receive a call Wednesday or Thursday the week before event confirming delivery times. (Delivery times are usually a 3-4 hour window).

Standard delivery charge covers delivery and pick up of event rental items from 100ft-150ft away from delivery vehicle, loading docks, driveways and parking lots. Monday thru Friday 8 am – 6 pm.

 

Additional Delivery Charges

  • Distance traveled with event rental items (long carries, big hills, gates, stairs, elevators, inside building). These obstacles create extra time at a location and added time to load/unload at delivery and pick up.
  • Any delivery or pickup after store hours. Monday thru Friday 8 am – 6 pm
  • Deliveries or pickups on weekends or holidays.
  • Specific time delivery or pickups.
  • More than one truck.
  • Please help provide us with the best details about your event and location. This will help make the process easier for both parties. If you would like a site visit, that is a service we provide as well.

 

Canopies

ALL canopies are setup and taken down by SixS Event Rental staff.

Price of canopies include setup, take down and staked. Please have area prepared for canopy installation. Furniture, cars and snow cleared before arrival.

Additional Canopy Charges

  • Delivery
  • Weighted
  • Sidewalls
  • Lights and Decoration

 

Canopy Safety

No open flames near or under canopies.

No staples, tape, paint, stickers, confetti or streamers on vinyl or framework of canopy. Nothing that will poke holes or color transfer into vinyl. Repairs or replacement are the responsibility of the customer. –Do not use knives or sharp objects to take down decorations. (Side cutters are safest) -No barbequing underneath canopy. Cleaning, Repairs or replacement are the responsibility of the customer.

SixS Event Rental will call 811 to have public utilities marked the area. If the canopy cannot be staked it will have to be weighted at additional charges. If cannot be staked and weighted, customer assumes full liability.

SixS Event Rental is not responsible for private utilities that are broken during installation. Please have them marked or ready to turn on before staking. Customer will need to call a private locater for any private utilities if you have any. (dog fence, irrigation, electrical).

You may need to obtain a Fire/Building permit from the city. SixS Event Rental is not responsible for pulling or filling any permits, but will provide all necessary documents per request.

If winds exceed 30mph or inclement weather, please have an evacuation plan. (Sample evacuation plan will be provided)

Please make sure that the canopy will fit in the area you want it to be setup in. If you need help making sure the canopy will fit, please call and we can go through the dimensions of such canopy. If you need a site visit, that is a service we provide as well.

 

Dance Floor and Staging

Dance floors and stage are indoor and outdoor. Would prefer to be under canopy or structure.

Outside dance floors or stage may need a subfloor. If dance floor or stage needs leveling other than minor adjustments, there will be additions charges.

The price includes setup and takedown, plus a delivery fee. (Not including 1’x1’ Oak snap lock and stage decking).

Slippery when wet!!! SixS Event Rental does not assume liability for any injuries or accidents.

Generally 33% to 50% of your guests will dance. Each person will use around 4-5 sqft.

Dance floor equation. Number of guests divided by 3 (for 33%) or 2 (for 50%). Multiply that number by 4 to get how many square feet you will need. Then we can have a better estimate of how big a floor you may need.

 

Tables and Chairs

All tables are wooden and do not need a covering. If you would like Kwik covers, linens, or any other table coverings ideas are available.

Please leave tables under canopy or inside garage, house, barn, ect.. Do not leave outside or any place the tables can get wet. Wooden Tables PLEASE KEEP DRY.

Setup and takedown of tables is available. ($2.50 per table)

Do not use tables or chairs to keep the fire going, standing on or any other means that may injure a person or damage the rental items.